Student Support

We are so glad you have chosen to study with us and we would love to make your time with us as fruitful as possible. In order to best support you during your time with us, MAC provides a range of student services and support which you can access at any time during your course. If you require assistance with unit selection and course planning, academic support, study skills, pastoral care, disability support, or anything else that might help you to make the most of your study experience at MAC, please contact with people listed below.

Enrolment Support, Course Planning, & Unit Selection

If you require any assistance with respect to your enrolment with MAC or the ACT, need advice on which units to select or how to make a variation to your enrolment, you can contact our registration team:

Sarah Barry or Jo Doughty-Roberts
Phone: 1300 591 531
Email: [email protected]

Dean of Students: Louise Gosbell
Phone: 1300 591 531
Email: louis[email protected]

Academic Support

If you require any academic assistance during your time at MAC, for example, help with writing assignments or developing study skills, there are a few options available to you.

Your best starting point is always your lecturer. Every lecturer at MAC takes their role seriously and wishes to support you as best they can. If you want to discuss any of your assignments with your lecturer, for example, getting guidance for an upcoming assignment or additional feedback on a previous assignment, you should contact them. You can do this in person before or after class, or you can contact them using their email address. The lecturer’s email addresses are all listed in the front of this handbook and will also be given to you on the Unit Outline given to you in the first week of class for each of the units you are studying.

In terms of essay writing and study skills, every year MAC runs workshops to help students hone their academic skills. Keep an eye out in your email inbox and at college for further information on future sessions.

In addition to the essay writing workshops, MAC also has a comprehensive Assignment Handbook with tips for research and writing essays, instructions on how to reference and write a bibliography, as well as general study tips. You can download this from the MAC website under the Resources tab.

If you would like to discuss any of these aspects with a member of MAC staff, you can contact your lecturer, the academic dean ([email protected]) or the college principal ([email protected]) or call 1300 590 531.

Library Support

If you require any assistance with using the MAC library, you can see the library section in this handbook (Section 5.2) or one of our librarians would be happy to help you. If they are unavailable, please see the Registrar or Registration Officer.

Pastoral Support

If you would like to discuss any pastoral concerns with a member of MAC staff, your unit lecturers are a great starting point, especially if you are studying one of our pastoral units. You are also able to contact the college Dean of Students to arrange a confidential appointment. You can email at the college Dean of Students, Dr Louise Gosbell, at [email protected] or call on 1300 590 531.

Disability Support

According to the Disability Standards for Education, Australian education providers are required to make “reasonable adjustments” to ensure the inclusion of students with disabilities. These adjustments are to ensure that students with disabilities are able to participate in study on the same basis as students without disabilities. Education providers are also required to work are eliminating harassment and victimisation on the basis of disability. (Commonwealth of Australia. (2006). Disability Standards for Education 2005 plus Guidance Notes. Canberra: Commonwealth of Australia.)

In order for us to best support students with disabilities, learning difficulties and/or chronic health conditions, it is helpful for you disclose this information on your ACT and MAC enrolment form. It is also helpful to discuss this with a member of MAC staff to ensure we do all we can to support your individual needs. You can choose to discuss this privately with your individual lecturers, the administrative staff, or the college Principal. You can also contact MAC lecturer Dr. Louise Gosbell whose ministry training and focus in the area of disability support. You can contact Louise at [email protected].

If you feel you would require assistance with exiting the building in the event of an emergency (e.g., for students who are wheelchair users or have other mobility impairments, etc.), it would be helpful to complete a Personal Emergency Evacuation Plan (PEEP). To complete this form, see the Registrar or Registration Officer, email them at [email protected] or call them on 1300 591 531.

Financial Support

If you have any concerns about your financial situation while you are studying at MAC, you can make an appointment to meet with the MAC Principal or Registrar (contact [email protected] or call 1300 591 531 to make an appointment).

Some full-time students may be eligible for Centrelink payments such as Austudy or Abstudy. For more information on Centrelink payments available to students, see https://www.humanservices.gov.au/individuals/services/centrelink.

When you are studying at tertiary level in Australia, some students may qualify to apply for a FEE-HELP loan to pay all or part of your college fees. A FEE-HELP loan does not cover accommodation, laptops, or text books.

For further information on eligibility criteria for FEE-HELP see https://www.studyassist.gov.au/help-loans/fee-help or contact the MAC Registrar or Registration Officer in person, via email ([email protected]), or call 1300 591 531.

Domestic and Family Violence FAQs

The Australian Government’s Department of Home Affairs has prepared a fact sheet regarding family and domestic violence and which is particularly geared towards students on a visa. Click here to download this fact sheet.